BUSINESS SITUATION
One of the leading manufacturers acquired a few leading companies in its segment. The client wanted to engage us to help with the post-merger analytics to track its day-to-day business.
SGA APPROACH
- We identified the data to be mastered based on business requirements.
- We integrated CRM, Sales Ops(ERP), and other data on a cloud-based data warehouse.
- We aggregated data at category, product type, and geography levels.
- We generated 20+ Key Performance Indicator metrics (SLAs Compliance, Attachment, GP per customer, etc.).
- We built a storyboard and dashboard design.
- We delivered 10+ customized dashboards across multiple business units with persona-based access enablement.
- We conducted an ongoing deep-dive analysis to answer specific ad-hoc business questions.
- We created a business linkage to diagnostic analysis using exploratory methods.
ENGAGEMENT
Our solutions helped our client empower their merger and acquisition success through analytics-driven insights/dashboards and strategy planning.
BENEFITS & OUTCOME
- The automated and cost-effective reports enabled our client to improve its business tracking process, which was also time-efficient.
- Overall, the operational efficiency and associated cost improved by 8%.
KEY TAKEAWAY
- Our multi-layer dashboard served as a data cockpit that enabled users to track operations more effectively.
- The drill functionality enabled the client to track its business at the most granular level across dimensions, on a single screen.
