Case study

The Future of Cybersecurity: How SGA Conducted Primary Research on Skill Gaps, Certifications, and the Impact of GenAI

Cybersecurity Case Study

BUSINESS SITUATION

A consulting firm aimed to understand the current staffing shortages, skill gaps, and training needs of cybersecurity professionals within organizations. The goal was to identify employee satisfaction with cybersecurity offerings and adoption levels while also exploring certifications and corporate culture in relation to cybersecurity. 

SGA STRATEGIC APPROACH
 

  • Target Audience: The respondents were business professionals with formal cybersecurity roles or those in IT, dedicating at least 25% of their time to addressing security issues. 
  • Questionnaire Design: The survey explored the following themes:

- The role of respondents in their organization and their involvement in cybersecurity.

- Current adoption levels and skill gaps within cybersecurity across organizations.

- Security certifications held by employees and their need for further training. 

- Key certification vendors and their capabilities.

- The impact of GenAI capabilities on cybersecurity tools and processes.

-The journey and timelines of employees pursuing cybersecurity certifications 

  • Data Presentation: SGA presented the final dataset using MS Excel and pivot charts. The results were embedded in the client’s platform for easy visualization. 

ENGAGEMENT

The survey focused on professionals directly involved in cybersecurity decision-making, including those with formal titles in cybersecurity or IT. The goal was to capture insights into their roles, skill gaps, certification needs, and experience with the adoption of cybersecurity tools.

KEY TAKEAWAYS

  • Skill Gaps: Identified key cybersecurity skill gaps and training needs within organizations. 
  • Certification Trends: Gained a deeper understanding of the most important certifications and leading providers for cybersecurity professionals. 
  • Impact of GenAI: Highlighted the growing influence of GenAI on cybersecurity tools and processes. 
  • Future-proofing: Helped the client anticipate the evolving cybersecurity landscape and align their strategy with future trends. 

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