Case study

Optimizing Strategies: How SGA Enabled a Tech Giant to Navigate the Price Sensitivity of Meeting Room Tech

A leading technology provider case study

BUSINESS SITUATION

Post-pandemic, companies shifted toward more collaborative spaces, prompting the client to gain insights on: 

  • Pre-pandemic, current, and future usage trends of meeting room spaces in medium and large companies. 
  • Budget allocation strategies and the availability of decision-makers overseeing these allocations. 
  • Optimal pricing range and willingness to pay for new/upgraded meeting room technologies, including price-value perceptions. 

SGA STRATEGIC APPROACH

SG Analytics designed and conducted an in-depth online survey covering 1,500 key decision-makers across North America, Europe, and Asia Pacific. The survey focused on: 

  • Investments in meeting room technologies and budget allocations. 
  • Engaging C-level executives, IT decision-makers, and procurement professionals. 

Key areas explored: 

  • The impact of COVID-19 on office environments and meeting spaces. 
  • Budget allocation and investment plans for meeting room technologies. 
  • Decision-making timelines and key purchase drivers. 

ENGAGEMENT 

Price Sensitivity & Willingness to Pay Analysis 

  • Applied Van Westendorp’s Price Sensitivity Meter to assess the optimal price range for various meeting room technologies. 
  • Identified acceptable price thresholds to determine the ideal pricing window for new product offerings. 
  • Conducted a breakpoint analysis to segment decision-makers into budget constraints, company size, and industry-specific investment trends. 
  • Evaluated cost vs. perceived value trade-offs to refine pricing strategies, discount structures, and competitive positioning. 
  • Provided insights into price elasticity to reveal demand fluctuations based on price variations. 

BENEFITS & OUTCOME

  • Helped the client understand post-pandemic shifts in workplace practices, office environments, and meeting space utilization. 
  • Provided insights into organizations’ evolving strategies to reduce workspace and optimize meeting room technology investments. 
  • Gathered valuable awareness, consideration, and perception data on meeting room technologies. 
  • Delivered key data on customers’ willingness to pay, enabling the client to determine the optimal price range. 

KEY TAKEAWAYS

  • Companies are adopting a hybrid work model, impacting meeting space requirements and technology investments. 
  • Businesses seek cost-effective yet advanced meeting room solutions to enhance collaboration. 
  • Understanding budget allocation patterns across industries helps optimize pricing strategies. 

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