Back to Blogs

The New Frontier – Intersection of Healthcare & Gen AI

Intersection of Healthcare & Gen AI
Published on Dec 08, 2023

The healthcare sector is growing increasingly interested in a distinct type of artificial intelligence (AI) - Generative AI. Generative AI holds the unique ability to develop new data by extrapolating patterns from pre-existing data sources. Due to its unique ability, Generative AI is well-suited for applications like the development of cutting-edge formulations, simulated patient data, and creative medical imaging. 

This capacity to accelerate the development of novel treatments and therapies is enabling the healthcare industry to enhance diagnostic procedures and treatment as well as generate fresh patient data. 

Today, Generative AI holds the potential to transform the healthcare environment. However, to secure this technology's responsible and ethical deployment, it is critical for the sector to apply ethical stewardship in its implementation. 

Recent advancements in generative AI have brought the healthcare industry closer as it is witnessing a growing demand for Gen AI to alleviate administrative burdens and keep up with the demand for services. With healthcare reaching a critical point, the industry is making the next major frontier for generative AI adoption.  

While responsible barriers are essential to mitigate AI risks, there is a way for sustainable implementation of generative AI in healthcare.  

Read more: Navigating Digital Disruption and Innovation in Healthcare 

The Generative AI Revolution 

Propelled by deep learning and the advent of large language models, Generative AI has undergone an astounding transformation and has rapidly evolved into a practical and powerful gen AI tool. Since the debut of ChatGPT in late 2022, new iterations of deep learning and machine learning have been hitting the scene at an astonishing pace. And Generative AI's capabilities are set to surpass those of human experts across different sectors. 

enhancing diagnostic procedures

This unifying power of Generative AI is evident as it brings disparate data sets together and effectively transforms siloed information gathered from comprehensive resources. This newfound interoperability is enabling healthcare institutions to enhance patient-level data as well as play a critical role in influencing healthcare data by creating a holistic approach to information management.  

Healthcare enterprises are now exploring new opportunities to invest in adopting and integrating Generative AI into their workflow operations across the value chain. 

A Changing Healthcare Landscape  

Traditionally, healthcare has been characterized by labor-intensive processes and administrative burdens. Fortunately, technological advancements have started reshaping the industry. Today, healthcare professionals are better equipped to maintain responsible and quality care. Telemedicine has enabled access to services. Despite these positive developments, the healthcare sector is still facing numerous challenges, including rising costs, labor shortages, and physician burnout. 

Read more: The Future of Generative AI: How Will it Change the World 

However, with the industry's readiness for AI integration, a significant transformation is evident. Several factors are contributing to this receptiveness. There has been a significant increase in the availability of healthcare data. Patient records and medical imaging are being digitized, making it accessible for natural language processing and computer analysis. Regulatory changes, like the adoption of new standards, are facilitating data exchange and interoperability. 

The impact of Generative AI extends beyond healthcare providers. The sector is reaping the benefits of AI-driven care management, as clinical notes and referral information are being synthesized to create tailored plans. It is revolutionizing management claims, ensuring faster and more accurate processing. Generative AI also sparks unconventional creativity in product design and guarantees product quality by rapidly identifying flaws. 

Use Cases of Generative AI In Healthcare 

The integration of generative AI in healthcare is presenting the sector with an opportunity for innovation. However, this evolution is not without risks. Algorithmic bias can perpetuate inequalities in healthcare. Additionally, the security of patient data is critical, as breaches are likely to compromise sensitive data. Another significant challenge is the lack of explain ability in AI systems. This raises concerns about transparency and trust. However, generative AI has demonstrated its potential across different healthcare applications. 

Healthcare

  • Personalized treatment: Generative AI models assist healthcare professionals in predicting patient health risks. This can enable proactive interventions and personalized care. Additionally, AI-driven algorithms aid in optimizing resource allocation, thereby reducing operational inefficiencies and forecasting healthcare costs. This further empowers organizations to make informed decisions for better budget planning and resource utilization. 

Read more: The Role of AI and Data Analytics to Drive Personalization Strategies 

  • Patient engagement: Generative AI can engage with patients in their natural language, helping them with appointment scheduling and answering medical queries. Some companies are training their LLMs to have bedside manners and function as electronic nurses. This use case could not only help in enhancing patient satisfaction but also lighten the administrative load on healthcare providers. 

  • Operational processes: Operational processes like prior authorization and utilization management can integrate generative AI to automate insurance approvals for medical procedures and analyze health insurance policies as well as clinical guidelines. This can further help to ensure that patients can receive timely care while also minimizing administrative burdens and costs. 

Today, the significance of Generative AI in healthcare cannot be overstated. By harnessing the creative power of this technology, the healthcare industry can open doors to a myriad of applications that hold the potential to revolutionize patient care, treatment, and medical research.  

It is vital to understand that at the heart of Generative AI's impact on healthcare lies two prominent techniques: Generative Adversarial Networks (GANs) and Variational Auto-encoders (VAEs). These innovative network architectures are paving the way for the development of intelligent systems that will further help in creating valuable insights from existing medical data. Despite these use cases and algorithmic bias, there are risks that must be addressed to implement generative AI in healthcare sustainably. 

Key Takeaways 

  • The advancement of new generative AI technologies is set to play a transformative role in the future of healthcare. 

  • From clinical practice to consumer and patient interfaces and administrative functions, Gen AI is set to improve system performance across a variety of settings. 

  • This exploration of AI across the sector is set to impact the patient and caregiver experience positively. 

Read more: Why is Healthcare Data Quality Critical in the Age of AI 

Intersection of Healthcare & Gen AI

Striking the Right Balance: Generative AI and Healthcare 

Given the rapidly accelerating pace of technology, the successful integration of Generative AI into health care is establishing an effective balance while also fostering impactful improvements against the inherent risks. Today, leaders need to conduct rigorous, case-by-case assessments of Generative AI applications while carefully weighing the potential benefits and associated hazards. 

With digitization of medical records, rising costs, and administrative burdens, Generative AI is enabling healthcare professionals to address some of the most pressing problems in the industry. While challenges such as data quality and bias require attention, responsible implementation of generative AI is set to overcome these roadblocks. Personalized treatment, patient engagement, and operational optimization are just the beginning. It is time for key holders to stand poised and discover the benefits and the potential of generative AI. 

While generative AI is challenging, this is where the role of a trusted third party becomes invaluable. By working with specialists with an in-depth understanding of the technology, healthcare professionals can easily navigate the complexities, maximize their return on investment, and ensure that the technology is tailored to meet their unique needs. 

SG Analytics, recognized by the Financial Times as one of APAC's fastest-growing firms, is a prominent insights and analytics company specializing in data-centric research and contextual analytics. Operating globally across the US, UK, Poland, Switzerland, and India, we expertly guide data from inception to transform it into invaluable insights using our knowledge-driven ecosystem, results-focused solutions, and advanced technology platform. Our distinguished clientele, including Fortune 500 giants, attests to our mastery of harnessing data with purpose, merging content and context to overcome business challenges. With our Brand Promise of "Life's Possible," we consistently deliver enduring value, ensuring the utmost client delight.  

A leader in the Healthcare domain, SG Analytics is assisting healthcare companies to leverage the power of information. Contact us today if you are in search of efficient Healthcare solutions to make sound business decisions.      

About SG Analytics       

SG Analytics is an industry-leading global insights and analytics firm providing data-centric research and contextual analytics services to its clients, including Fortune 500 companies, across BFSI, Technology, Media & Entertainment, and Healthcare sectors. Established in 2007, SG Analytics is a Great Place to Work® (GPTW) certified company and has a team of over 1100 employees and has presence across the U.S.A, the U.K., Switzerland, Canada, and India.        

Apart from being recognized by reputed firms such as Analytics India Magazine, Everest Group, and ISG, SG Analytics has been recently awarded as the top ESG consultancy of the year 2022 and Idea Awards 2023 by Entrepreneur India in the “Best Use of Data” category. 


Contributors